Privacy Policy
01 PRIVACY STATEMENT
**1.1.** Safeguarding the privacy and security of our clients’ personal and financial information, as well as that of our Website visitors, is of utmost importance to us. This Privacy Statement outlines the methods we use to collect and protect your information. By creating an account or using our Website, you consent to the collection and utilization of your personal information in accordance with this privacy statement.
**1.2.** Under the Data Protection Acts of 1988 and 2003, the data controller is Avan Trade (referred to as “we,” “us,” or “our”).
04 OUR AFFILIATES AND PARTNERS
We may share information with affiliates if necessary to provide the products or services you’ve requested or to give you access to offerings from our affiliates. We may also establish partnerships or alliances, including joint marketing agreements, with other companies that offer high-quality products and services that could benefit our clients. To ensure these offerings meet your needs and are delivered effectively, we may share relevant information with partners, affiliates, and alliances. Your personal information is used strictly within the scope of our established relationship with each partner or affiliate.
07 RESTRICTION OF RESPONSIBILITY
If you choose to purchase a product or service from a different company, any personal information shared with that company will fall outside the scope of our Privacy Statement. We are not responsible for the privacy practices or content of external websites we link to, nor do we control how your information is used or protected by those sites. When linking to a co-branded or third-party website, you may be required to provide registration or other details. Please be aware that this information is directed to a third party, so we encourage you to review their privacy policy.
10 NON-AFFILIATED THIRD PARTIES
10.1. We do not sell, license, lease or otherwise disclose your personal information to any third party for any reason, except as described below.
10.2. We reserve the right to disclose your personal information to third parties where required by law to regulatory, law enforcement or other government authorities or when necessary to protect our rights or property.
10.3. To help us improve our services to you, we may engage another business to help us to carry out certain internal functions such as account processing,
order fulfillment, client service, client satisfaction surveys or other support services or data collection activities relevant to our business. Information we collect from you may also be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) including the United States. It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. We may also provide a party with client information from our database to help us to analyze and identify client needs and notify clients of product and service offerings. Use of the information shared is strictly limited to the performance of the task we request and for no other purpose. All third parties with whom we share personal information are required to protect personal information in a manner similar to the way we protect personal information.
02 COLLECTION OF PERSONAL INFORMATION
**2.1** We gather essential information to set up your account, conduct transactions effectively, and safeguard both your assets and privacy. This data collection helps us understand and address your specific needs and preferences.
**2.2** The information we collect directly includes contact details such as your name, mailing address, phone number, and email address to facilitate communication. Additionally, we collect demographic information when you open an account, such as your date of birth, education, and occupation. To better assess your financial profile, we may also gather details about your trading experience, estimated annual income, net worth, and transaction history with us.
05 YOUR RIGHTS
You have the right to request a copy of the information we hold about you. A fee, not exceeding €5.00, may be charged for this service. Additionally, you have the right to access your data, correct any inaccuracies, object to its use, and block any specific uses by submitting a written request to PHANTOM CONSULTING LIMITED.
08 MARKETING
8.1. We may use your data to inform you about our products and services that may be of interest, and you may be contacted by mail or telephone.
8.2. For existing customers, we will only reach out electronically (such as via email, voicemail, or SMS) with information on products and services related to those you’ve previously purchased.
8.3. If you prefer not to receive such information, please indicate this preference when providing your marketing options. You can also update your preferences anytime by contacting Client Services. If you choose to opt-out, this will apply to all joint account holders, but each separate account must have its own opt-out preference.
11 CHANGES TO THIS PRIVACY STATEMENT
From time to time, we may update this Privacy Statement. In the event we change this Privacy Statement, the revised Privacy Statement will promptly be posted to the Website and we will post a notice on our Website informing you of such changes. You agree to accept posting of a revised Privacy Statement electronically on the Website as actual notice to you. Any dispute over our Privacy Statement is subject to this notice and our Customer Agreement. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and to whom we disclose it. If you have any questions that this statement does not address, please contact a Client Services representative.
03 USAGE OF PERSONAL INFORMATION
We utilize personal information solely to ensure quality service and security. For instance, the data you provide allows us to verify your identity and contact details. We may also use this information to create and manage your trading account, including assigning an account number and secure password, maintaining account activity, and communicating essential account information to you. This information enables us to enhance our services, tailor your browsing experience, and inform you about relevant products, services, or promotions.
06 SECURITY
6.1. All information you provide is securely stored on our servers, with payment transactions encrypted using SSL technology. If we have provided you with a password (or if you created one) to access certain parts of our website, please keep this password confidential and do not share it with others.
6.2. While we take extensive measures to protect your personal data, the transmission of information over the Internet is not completely secure. Although we strive to safeguard your data, we cannot guarantee absolute security during transmission to our website; any transmission is done at your own risk. Once received, we follow strict protocols and security measures to prevent unauthorized access.
09 USE OF “COOKIES”
9.1. We use cookies to help secure your trading activities and improve our Website’s performance. Cookies are small text files sent from our Web server to your device, allowing the site to recognize returning visitors. These cookies do not store personal, account, or password information.
9.2. We may share Website usage data with trusted advertising companies to better target our online banner advertisements across this and other sites. For this, we may use pixel tags (also known as clear gifs or web beacons) to track which pages you have visited. The data collected through these pixel tags is non-personally identifiable.